Ex-Amazon Safety Team

Compliance, finally

in expert hands.

Amazon safety & compliance handled by ex-Amazonians who spent years inside the product safety team. From restricted to reinstated.

5+

Years Inside Amazon

7

Global Marketplaces

<24h

Response Time

Free

First Review

01 / 03

Sound familiar?

Amazon's 'Sorry, we couldn't find that page' error screen - the kind of message sellers see when their ASIN is suppressed.

We are not able to validate the compliance documents you submitted, and your application to sell the following ASIN ABCD1234EF has been declined.

We have reviewed all the documents provided for ASIN ABCD1234EF. However, we still have unmet compliance requirements. If you are unable to fulfill your compliance requirements as outlined below, we will be unable to proceed further with the compliance validation and will remove your product. This case now will be closed but we welcome you to re-open this case as soon as you are able to provide the required compliance documents.

The product & packaging images submitted for your product does not correctly show all of the information that we require to proceed with our review process.

This case now will be closed but we welcome you to re-open this case as soon as you are able to provide the required compliance documents.

We are contacting you because the test report TR123456 submitted for your product has conflicting information. Specifically, the tests and outcome on the summary page of the test report does not match the information on the details page of the report. To move forward with the approvals process, please submit a full test report with the correct information listed for each product.

If you have been going back and forth with Amazon - submitting documents, receiving the same rejection, resubmitting, and getting nowhere - you are not alone.

Tired of rejections? Start here.

Submit your case details for the review. A real ex-Amazonian will review your case personally.

How We Work

Our Process

Step 01

Understand your product

We start by thoroughly reviewing your product - its category, intended use, target market, and applicable safety standards - to build a clear picture of what compliance looks like for your specific case.

Step 02

Review the Amazon compliance notification

We go through every line of the compliance notification or safety alert Amazon has raised against your product, identifying exactly what has been flagged, why, and what Amazon is asking for.

Step 03

Check Amazon's policies for your product

We review the specific Amazon policies applicable to your product category and marketplace to determine whether your product is required to meet additional safety requirements - and precisely what those requirements are.

Step 04

Decode existing compliance cases

If you already have an open case with Amazon, we review the full history of Amazon's communications with you - cutting through the automated rejection language to identify exactly where your case is stuck.

Step 05

Handle all Amazon communication and submissions

Our team takes over all communication with Amazon on your behalf. We manage the entire appeal and document submission process - ensuring every submission is structured correctly.

Step 06

Work with you to close documentation gaps

Where safety documents are missing or insufficient, we work directly with you to identify what is needed, explain what each document must contain, and guide you through obtaining or completing the required documentation.

The Insider Difference

Why Amazon Safety Pro?

Most compliance consultants work from the outside - reading the same policy pages you can access yourself. Amazon Safety Pro is fundamentally different. Our team spent years working inside Amazon's product safety operations, which means we bring a level of insight that no amount of external research can replicate.

01

We know what Amazon's team actually looks for

Beyond what the policy pages say, we understand how Amazon's compliance reviewers evaluate submissions - what gets approved, what gets rejected, and why. That knowledge directly improves the quality and success rate of every submission we make on your behalf.

02

We spot the missing requirement others miss

Many sellers are stuck not because their product is unsafe, but because one specific document, one missing test standard, or one incorrectly completed certificate is blocking their case. Our insider knowledge helps us identify that gap quickly - and fix it correctly the first time.

03

We decode Amazon's language

Amazon's rejection notices are written in precise, technical policy language that is easy to misread. Our team decodes them accurately - so you know exactly what is being asked, not a general guess or a misinterpretation that leads to yet another rejection.

04

We know the reinstatement path

Reinstatement is not just about submitting documents - it is about submitting the right documents, structured the right way, through the right channel. Our inside experience means we know exactly how to move a case forward.

Whether you are a new FBA seller preparing your first product launch, a brand owner managing a growing catalog, an importer sourcing products for multiple marketplaces, or a manufacturer responding to a compliance notice - our team brings the same depth of insider knowledge and the same commitment to getting your product compliant and your listing active.

Why It Matters

The Amazon Safety Pro difference

  • Half a decade inside Amazon’s product safety team - our group lead

  • 100% team of past, tenured Amazonians

  • Serving FBA sellers, brand owners, importers and manufacturers

  • One clear path: from restricted to reinstated - we handle every step

Free Compliance Review

Tired of rejections with no answers? Start here.

Submit your case details for the review. Our team will go through everything - your rejection notices, your existing documents, your case history - and come back to you with a clear, honest picture of what is wrong and what the path forward looks like.

No automated responses. No guesswork. A real ex-Amazonian will review your case personally. If there is a viable path to reinstatement, we will walk you through it - and set up a call if needed.

No obligation. We review first, then talk.